CVE-2024-13607

Name: CVE-2024-13607
Creator: NVD / NIST
Published: 2025-02-04T07:15:12.973+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.3/10EPSS 0.39%

Last modified Jun 17, 2026

CVE-2024-13607 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.. EPSS estimates a 0.39% chance of exploitation in the next 30 days.

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Metrics

CVSS 3.1

4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability

0.39%

30.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-639

References

Timeline

Published: Feb 4, 2025
Last Modified: Jun 17, 2026
Status: Deferred

Frequently Asked Questions

What is CVE-2024-13607?

How severe is CVE-2024-13607?

CVE-2024-13607 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.39% probability of exploitation in the next 30 days.

How do I fix CVE-2024-13607?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-13607?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST