CVE-2024-28986

CRITICALCVSS 9.8/10Actively ExploitedEPSS 84.45%

Last modified

CVE-2024-28986 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. CISA has confirmed active exploitation in the wild. EPSS estimates a 84.45% chance of exploitation in the next 30 days.

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Metrics

CVSS 3.1
9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability
84.45%

99.7th percentile

Probability of exploitation in the next 30 days. Learn more

Exploitation Status

This vulnerability is listed in CISA’s Known Exploited Vulnerabilities catalog, confirming active exploitation in the wild. Federal agencies must remediate by .

Weakness Enumeration

Affected Software

VendorProductVersions
SolarwindsWeb Help Desk<= 12.8.2
SolarwindsWeb Help Desk12.8.3

References

Timeline

Published
Last Modified
Status
Analyzed

Frequently Asked Questions

What is CVE-2024-28986?
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
How severe is CVE-2024-28986?
CVE-2024-28986 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 84.45% probability of exploitation in the next 30 days. This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog.
How do I fix CVE-2024-28986?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-28986?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST