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CVE-2024-28988

CRITICALCVSS 9.8/10EPSS 36.62%

Last modified

CVE-2024-28988 is a critical-severity vulnerability rated 9.8/10 on the CVSS scale. SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. EPSS estimates a 36.62% chance of exploitation in the next 30 days.

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

Metrics

CVSS 3.1
9.8/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS Probability
36.62%

98.3th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
SolarwindsWeb Help Desk<= 12.8.2
SolarwindsWeb Help Desk12.8.3

References

Timeline

Published
Last Modified
Status
Analyzed

Frequently Asked Questions

What is CVE-2024-28988?
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.  We recommend all Web Help Desk customers apply the patch, which is now available.  We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
How severe is CVE-2024-28988?
CVE-2024-28988 has a CVSS score of 9.8/10 (CRITICAL severity). The EPSS model estimates a 36.62% probability of exploitation in the next 30 days.
How do I fix CVE-2024-28988?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-28988?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST