CVE-2024-57728

Name: CVE-2024-57728
Creator: NVD / NIST
Published: 2025-01-15T23:15:09.777+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.2/10Actively ExploitedEPSS 7.55%

Last modified Jun 17, 2026

CVE-2024-57728 is a high-severity vulnerability rated 7.2/10 on the CVSS scale. SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). CISA has confirmed active exploitation in the wild. EPSS estimates a 7.55% chance of exploitation in the next 30 days.

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

Metrics

CVSS 3.1

7.2/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

7.55%

93.7th percentile

Probability of exploitation in the next 30 days. Learn more

Exploitation Status

This vulnerability is listed in CISA’s Known Exploited Vulnerabilities catalog, confirming active exploitation in the wild. Federal agencies must remediate by May 8, 2026.

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Simple-Help	Simplehelp	< 5.5.8

References

https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlierVendor Advisory
https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/Third Party Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728US Government Resource
https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/Technical Description
https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforceThird Party Advisory

Timeline

Published: Jan 15, 2025
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2024-57728?

How severe is CVE-2024-57728?

CVE-2024-57728 has a CVSS score of 7.2/10 (HIGH severity). The EPSS model estimates a 7.55% probability of exploitation in the next 30 days. This vulnerability is listed in CISA's Known Exploited Vulnerabilities catalog.

How do I fix CVE-2024-57728?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2024-57728?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST