CVE-2025-24388

Name: CVE-2025-24388
Creator: NVD / NIST
Published: 2025-06-16T12:15:18.737+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

LOWCVSS 3.8/10EPSS 0.24%

Last modified Jun 17, 2026

CVE-2025-24388 is a low-severity vulnerability rated 3.8/10 on the CVSS scale. A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected. EPSS estimates a 0.24% chance of exploitation in the next 30 days.

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Metrics

CVSS 3.1

3.8/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L

EPSS Probability

0.24%

14.7th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-184

References

https://otrs.com/release-notes/otrs-security-advisory-2025-06/

Timeline

Published: Jun 16, 2025
Last Modified: Jun 17, 2026
Status: Deferred

Frequently Asked Questions

What is CVE-2025-24388?

How severe is CVE-2025-24388?

CVE-2025-24388 has a CVSS score of 3.8/10 (LOW severity). The EPSS model estimates a 0.24% probability of exploitation in the next 30 days.

How do I fix CVE-2025-24388?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2025-24388?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST