CVE-2026-48209
Last modified
CVE-2026-48209 is a high-severity vulnerability rated 7.1/10 on the CVSS scale. An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. EPSS estimates a 0.22% chance of exploitation in the next 30 days.
Description
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
Metrics
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | <= 6.0.32 |
| Otrs | Otrs | >= 7.0.0, <= 7.0.49 |
References
Timeline
- Published
- Last Modified
- Status
- Analyzed
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How Strix Helps
- How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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