CVE-2026-48210

Name: CVE-2026-48210
Creator: NVD / NIST
Published: 2026-05-31T22:16:55.133+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 5.7/10EPSS 0.25%

Last modified Jun 17, 2026

CVE-2026-48210 is a medium-severity vulnerability rated 5.7/10 on the CVSS scale. An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1. EPSS estimates a 0.25% chance of exploitation in the next 30 days.

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Metrics

CVSS 3.1

5.7/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

EPSS Probability

0.25%

16.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	2026.3.1

References

https://otrs.com/release-notes/otrs-security-advisory-2026-09/Mitigation, Vendor Advisory

Timeline

Published: May 31, 2026
Last Modified: Jun 17, 2026
Status: Analyzed

Frequently Asked Questions

What is CVE-2026-48210?

How severe is CVE-2026-48210?

CVE-2026-48210 has a CVSS score of 5.7/10 (MEDIUM severity). The EPSS model estimates a 0.25% probability of exploitation in the next 30 days.

How do I fix CVE-2026-48210?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2026-48210?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST