CVE-2026-48210
Last modified
CVE-2026-48210 is a medium-severity vulnerability rated 5.7/10 on the CVSS scale. An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1. EPSS estimates a 0.25% chance of exploitation in the next 30 days.
Description
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | 2026.3.1 |
References
- https://otrs.com/release-notes/otrs-security-advisory-2026-09/Mitigation, Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Analyzed
Frequently Asked Questions
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How Strix Helps
- How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
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