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CVE-2026-48811

MEDIUMCVSS 4.3/10EPSS 0.15%

Last modified

CVE-2026-48811 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. EPSS estimates a 0.15% chance of exploitation in the next 30 days.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Metrics

CVSS 3.1
4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

EPSS Probability
0.15%

5.0th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-48811?
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
How severe is CVE-2026-48811?
CVE-2026-48811 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.15% probability of exploitation in the next 30 days.
How do I fix CVE-2026-48811?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2026-48811?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST