CVE-2026-48812

HIGHCVSS 7.5/10EPSS 0.37%

Last modified

CVE-2026-48812 is a high-severity vulnerability rated 7.5/10 on the CVSS scale. FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). EPSS estimates a 0.37% chance of exploitation in the next 30 days.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.

Metrics

CVSS 3.1
7.5/10

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

EPSS Probability
0.37%

29.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
freescout-help-deskfreescout< 1.8.221

References

Timeline

Published
Last Modified
Status
Deferred

Frequently Asked Questions

What is CVE-2026-48812?
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.221, FreeScout's attachment download route skips token authentication for any attachment whose `token_type` is set to `1` (`TOKEN_TYPE_LEGACY`). Because this route is unauthenticated and the file path is deterministic, an unauthenticated remote attacker can download any attachment that was created by an older version of FreeScout without possessing a valid token or session. Version 1.8.221 contains a fix.
How severe is CVE-2026-48812?
CVE-2026-48812 has a CVSS score of 7.5/10 (HIGH severity). The EPSS model estimates a 0.37% probability of exploitation in the next 30 days.
How do I fix CVE-2026-48812?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

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Source: NVD / NIST