CVE-2026-56726

MEDIUMCVSS 5.1/10

Last modified

CVE-2026-56726 is a medium-severity vulnerability rated 5.1/10 on the CVSS scale. Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

Metrics

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
zammadzammad< 7.0.2

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-56726?
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.
How severe is CVE-2026-56726?
CVE-2026-56726 has a CVSS score of 5.1/10 (MEDIUM severity).
How do I fix CVE-2026-56726?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST