CVE-2026-56731

HIGHCVSS 8.4/10

Last modified

CVE-2026-56731 is a high-severity vulnerability rated 8.4/10 on the CVSS scale. Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.

Metrics

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
zammadzammad< 7.0.1

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-56731?
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.
How severe is CVE-2026-56731?
CVE-2026-56731 has a CVSS score of 8.4/10 (HIGH severity).
How do I fix CVE-2026-56731?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST