CVE-2026-62850

MEDIUMCVSS 5.3/10EPSS 0.27%

Last modified

CVE-2026-62850 is a medium-severity vulnerability rated 5.3/10 on the CVSS scale. FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. EPSS estimates a 0.27% chance of exploitation in the next 30 days.

Description

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.

Metrics

EPSS Probability
0.27%

19.7th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
freescout-help-deskfreescout< 1.8.225

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-62850?
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
How severe is CVE-2026-62850?
CVE-2026-62850 has a CVSS score of 5.3/10 (MEDIUM severity). The EPSS model estimates a 0.27% probability of exploitation in the next 30 days.
How do I fix CVE-2026-62850?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST