CVE-2020-11465

Name: CVE-2020-11465
Creator: NVD / NIST
Published: 2020-04-01T21:15:14.13+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 8.8/10EPSS 1.91%

Last modified Jun 17, 2026

CVE-2020-11465 is a high-severity vulnerability rated 8.8/10 on the CVSS scale. An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). EPSS estimates a 1.91% chance of exploitation in the next 30 days.

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

Metrics

CVSS 3.1

8.8/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

1.91%

77.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-862

Affected Software

Vendor	Product	Versions
Deskpro	Deskpro	< 2019.8.0

References

https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory

Timeline

Published: Apr 1, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-11465?

How severe is CVE-2020-11465?

CVE-2020-11465 has a CVSS score of 8.8/10 (HIGH severity). The EPSS model estimates a 1.91% probability of exploitation in the next 30 days.

How do I fix CVE-2020-11465?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-11465?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST