CVE-2020-11466
Last modified
CVE-2020-11466 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. EPSS estimates a 1.23% chance of exploitation in the next 30 days.
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Deskpro | Deskpro | < 2019.8.0 |
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Modified
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