CVE-2020-11466

MEDIUMCVSS 4.3/10EPSS 1.23%

Last modified

CVE-2020-11466 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. EPSS estimates a 1.23% chance of exploitation in the next 30 days.

Description

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

Metrics

CVSS 3.1
4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability
1.23%

65.2th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
DeskproDeskpro< 2019.8.0

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2020-11466?
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
How severe is CVE-2020-11466?
CVE-2020-11466 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 1.23% probability of exploitation in the next 30 days.
How do I fix CVE-2020-11466?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-11466?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST