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CVE-2020-1776

MEDIUMCVSS 4.3/10EPSS 0.95%

Last modified

CVE-2020-1776 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. EPSS estimates a 0.95% chance of exploitation in the next 30 days.

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Metrics

CVSS 3.1
4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability
0.95%

56.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

VendorProductVersions
OtrsOtrs< 6.0.29
OtrsOtrs>= 7.0.0, < 7.0.19
OtrsOtrs>= 8.0.1, < 8.0.5

References

Timeline

Published
Last Modified
Status
Modified

Frequently Asked Questions

What is CVE-2020-1776?
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
How severe is CVE-2020-1776?
CVE-2020-1776 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.95% probability of exploitation in the next 30 days.
How do I fix CVE-2020-1776?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-1776?

Run a free Strix scan to check your systems for this vulnerability.

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Source: NVD / NIST