CVE-2020-1777
Last modified
CVE-2020-1777 is a medium-severity vulnerability rated 5.3/10 on the CVSS scale. Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.. EPSS estimates a 0.83% chance of exploitation in the next 30 days.
Description
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.
Metrics
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 7.0.0, <= 7.0.21 |
| Otrs | Otrs | >= 8.0.0, <= 8.0.6 |
References
Timeline
- Published
- Last Modified
- Status
- Modified
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