Strix
65K

CVE-2026-84458

CRITICALCVSS 9.1/10

Last modified

CVE-2026-84458 is a critical-severity vulnerability rated 9.1/10 on the CVSS scale. Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.

Metrics

CVSS 4.0
9.1/10

CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
zammadzammad< 7.1.2

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-84458?
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.
How severe is CVE-2026-84458?
CVE-2026-84458 has a CVSS score of 9.1/10 (CRITICAL severity).
How do I fix CVE-2026-84458?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

How Strix Helps

Related CVEs from 2026

View all 2026CVEs →

Are you affected by CVE-2026-84458?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST