CVE-2026-84461

MEDIUMCVSS 6.9/10

Last modified

CVE-2026-84461 is a medium-severity vulnerability rated 6.9/10 on the CVSS scale. Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting. The response also revealed whether a guess was correct, even before two-factor authentication was checked. This made it possible to brute-force weak or reused passwords. This issue is fixed in version 7.1.2.

Metrics

Weakness Enumeration

Affected Software

Source: CNA advisory (CVE.org). NVD analysis pending.

VendorProductVersions
zammadzammad< 7.1.2

References

Timeline

Published
Last Modified
Status
Received

Frequently Asked Questions

What is CVE-2026-84461?
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, the two-factor login step let an attacker try unlimited password guesses for any account without triggering Zammad's normal lockout or rate limiting. The response also revealed whether a guess was correct, even before two-factor authentication was checked. This made it possible to brute-force weak or reused passwords. This issue is fixed in version 7.1.2.
How severe is CVE-2026-84461?
CVE-2026-84461 has a CVSS score of 6.9/10 (MEDIUM severity).
How do I fix CVE-2026-84461?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

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Source: NVD / NIST