CVE-2023-38056

Name: CVE-2023-38056
Creator: NVD / NIST
Published: 2023-07-24T09:15:09.403+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

HIGHCVSS 7.2/10EPSS 0.79%

Last modified Jun 17, 2026

CVE-2023-38056 is a high-severity vulnerability rated 7.2/10 on the CVSS scale. Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34. . EPSS estimates a 0.79% chance of exploitation in the next 30 days.

Description

Improper Neutralization of commands allowed to be executed via OTRS System Configuration e.g. SchedulerCronTaskModule using UnitTests modules allows any authenticated attacker with admin privileges local execution of Code.This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

Metrics

CVSS 3.1

7.2/10

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

EPSS Probability

0.79%

51.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 6.0.1, <= 6.0.34
Otrs	Otrs	>= 7.0.0, < 7.0.45
Otrs	Otrs	>= 8.0.0, < 8.0.35

References

https://otrs.com/release-notes/otrs-security-advisory-2023-05/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-05/Vendor Advisory

Timeline

Published: Jul 24, 2023
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2023-38056?

How severe is CVE-2023-38056?

CVE-2023-38056 has a CVSS score of 7.2/10 (HIGH severity). The EPSS model estimates a 0.79% probability of exploitation in the next 30 days.

How do I fix CVE-2023-38056?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2023-38056?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST