CVE-2023-38057

Name: CVE-2023-38057
Creator: NVD / NIST
Published: 2023-07-24T09:15:09.927+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 5.4/10EPSS 0.33%

Last modified Jun 17, 2026

CVE-2023-38057 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22. . EPSS estimates a 0.33% chance of exploitation in the next 30 days.

Description

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

Metrics

CVSS 3.1

5.4/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

EPSS Probability

0.33%

24.8th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Survey	>= 6.0.0, <= 6.0.22
Otrs	Survey	>= 7.0.0, < 7.0.32
Otrs	Survey	>= 8.0.0, < 8.0.13

References

https://otrs.com/release-notes/otrs-security-advisory-2023-06/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-06/Vendor Advisory

Timeline

Published: Jul 24, 2023
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2023-38057?

How severe is CVE-2023-38057?

CVE-2023-38057 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 0.33% probability of exploitation in the next 30 days.

How do I fix CVE-2023-38057?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2023-38057?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST