CVE-2023-38058

Name: CVE-2023-38058
Creator: NVD / NIST
Published: 2023-07-24T09:15:10.003+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.3/10EPSS 0.33%

Last modified Jun 17, 2026

CVE-2023-38058 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35. . EPSS estimates a 0.33% chance of exploitation in the next 30 days.

Description

An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.

Metrics

CVSS 3.1

4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

EPSS Probability

0.33%

24.6th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 8.0.0, < 8.0.35

References

https://otrs.com/release-notes/otrs-security-advisory-2023-07/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2023-07/Vendor Advisory

Timeline

Published: Jul 24, 2023
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2023-38058?

How severe is CVE-2023-38058?

CVE-2023-38058 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 0.33% probability of exploitation in the next 30 days.

How do I fix CVE-2023-38058?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2023-38058?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST