CVE-2020-1767
Last modified
CVE-2020-1767 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. Agent A is able to save a draft (i.e. for customer reply). EPSS estimates a 1.24% chance of exploitation in the next 30 days.
Description
Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 6.0.0, <= 6.0.24 |
| Otrs | Otrs | >= 7.0.0, <= 7.0.13 |
| Debian | Debian Linux | 8.0 |
References
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.htmlMailing List, Third Party Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-03/Release Notes, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2020/01/msg00027.htmlMailing List, Third Party Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2020-03/Release Notes, Vendor Advisory
Timeline
- Published
- Last Modified
- Status
- Modified
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