CVE-2020-1769

Name: CVE-2020-1769
Creator: NVD / NIST
Published: 2020-03-27T13:15:15.143+00:00
License: https://creativecommons.org/publicdomain/zero/1.0/

MEDIUMCVSS 4.3/10EPSS 1.25%

Last modified Jun 17, 2026

CVE-2020-1769 is a medium-severity vulnerability rated 4.3/10 on the CVSS scale. In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. EPSS estimates a 1.25% chance of exploitation in the next 30 days.

Description

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Metrics

CVSS 3.1

4.3/10

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS Probability

1.25%

65.7th percentile

Probability of exploitation in the next 30 days. Learn more

Weakness Enumeration

CWE-16

Affected Software

Vendor	Product	Versions
Otrs	Otrs	>= 5.0.0, <= 5.0.41
Otrs	Otrs	>= 6.0.0, <= 6.0.26
Otrs	Otrs	>= 7.0.0, <= 7.0.15
Opensuse	Backports Sle	15.0
Opensuse	Leap	15.1
Opensuse	Leap	15.2

References

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-06/Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-06/Vendor Advisory

Timeline

Published: Mar 27, 2020
Last Modified: Jun 17, 2026
Status: Modified

Frequently Asked Questions

What is CVE-2020-1769?

How severe is CVE-2020-1769?

CVE-2020-1769 has a CVSS score of 4.3/10 (MEDIUM severity). The EPSS model estimates a 1.25% probability of exploitation in the next 30 days.

How do I fix CVE-2020-1769?

Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.

Are you affected by CVE-2020-1769?

Run a free Strix scan to check your systems for this vulnerability.

Scan your code now

Source: NVD / NIST