CVE-2020-1772

It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

• CWE-155

• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
• https://lists.debian.org/debian-lts-announce/2020/05/msg00000.htmlMailing List, Third Party Advisory
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2020-09/Patch, Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
• https://lists.debian.org/debian-lts-announce/2020/05/msg00000.htmlMailing List, Third Party Advisory
• https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
• https://otrs.com/release-notes/otrs-security-advisory-2020-09/Patch, Vendor Advisory

Published

Mar 27, 2020

Last Modified

Jun 17, 2026

Status

Modified

• How Strix found a critical auth bypass in etcdStrix autonomously discovered a critical authentication bypass in etcd, later designated CVE-2026-33413.
• Autonomous PentestingAI agents that find and validate exploitable vulnerabilities like this one across your applications.
• PR ReviewsPentest every pull request so vulnerable code is caught before it ships to production.
• AI Penetration TestingHow AI-driven penetration testing continuously covers your attack surface.

• CVE-2020-1766Due to improper handling of uploaded images it is possible i…6.1
• CVE-2020-1767Agent A is able to save a draft (i.e. for customer reply). T…4.3
• CVE-2020-1768The external frontend system uses numerous background calls …5.4
• CVE-2020-1769In the login screens (in agent and customer interface), User…4.3
• CVE-2020-1770Support bundle generated files could contain sensitive infor…4.3
• CVE-2020-1771Attacker is able craft an article with a link to the custome…5.4
• CVE-2020-1773An attacker with the ability to generate session IDs or pass…8.1
• CVE-2020-1774When user downloads PGP or S/MIME keys/certificates, exporte…4.9
• CVE-2020-1775BCC recipients in mails sent from OTRS are visible in articl…4.3
• CVE-2020-17752Integer overflow vulnerability in payable function of a smar…9.8
• CVE-2020-17753An issue was discovered in function addMeByRC in the smart c…6.5
• CVE-2020-17759An issue was found in the Evernote client for Windows 10, 7,…8.8