CVE-2020-1768
MEDIUMCVSS 5.4/10EPSS 0.75%
Last modified
CVE-2020-1768 is a medium-severity vulnerability rated 5.4/10 on the CVSS scale. The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. EPSS estimates a 0.75% chance of exploitation in the next 30 days.
Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
Weakness Enumeration
Affected Software
| Vendor | Product | Versions |
|---|---|---|
| Otrs | Otrs | >= 7.0.0, <= 7.0.14 |
References
Timeline
- Published
- Last Modified
- Status
- Modified
Frequently Asked Questions
What is CVE-2020-1768?
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
How severe is CVE-2020-1768?
CVE-2020-1768 has a CVSS score of 5.4/10 (MEDIUM severity). The EPSS model estimates a 0.75% probability of exploitation in the next 30 days.
How do I fix CVE-2020-1768?
Check the vendor references and advisories linked above for patched versions and mitigation guidance. You can also run a Strix scan to test if your systems are affected.
Are you affected by CVE-2020-1768?
Run a free Strix scan to check your systems for this vulnerability.
Scan your code nowSource: NVD / NIST